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Support Management System


Support Management System enables the system administrator to define the resources of the system, tracking the resources and their allocation. It has two modules, User Management System & Resource Management System

User Management System

This is a pure System Administration module which allows the system administrator to:

  • Add/Edit/Delete the users
  • Permissions & Rights of users
  • Module Level Access
  • Screen Level Rights
  • Field Level Security (Unique Feature)
  • User’s Roles and Grouping :Admins, Staff & Senior Staff, Faculty & Senior Faculty, Process Experts, Content Experts, Students & Parents.

Resources Management System

 This is a sort of Resources and Assets management module which allows the system administrator to:
  • Add/Edit/Delete the Class room, Projectors and necessary material in use.
  • Physical Location of the Resources
  • Tracking of the Resources
  • Allocation and Re-allocation of the Resources